REFUND POLICY

At VIP CDKeys, we are dedicated to our customer satisfaction and committed to offering you the best services and licenses for activating your Digital Software or Games. We don’t have to issue a refund because we ensure the best services and product. Also if the product key does not work then at first we will issue a replacement to ensure our best services. But in case you need a refund (must) then you have to follow our refund and return policy given below:

1. Eligibility For Refunds:

We offer refunds only under the following circumstances:

a. The product is not as described.

b. The product does not work.

If you wish to request a refund for any of these reasons, please contact our customer support team with a detailed explanation of the issue. We will review your request on a case-by-case basis and issue a refund.

Please note that if you change your mind about your purchase, we cannot issue a refund upon request.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

2. Refund Request Deadline:

Refund requests must be submitted within seven (7) days of your original purchase. Requests made after this deadline will not be considered.

3. Refund Process:

Once we have reviewed your refund request and determined that it meets the eligibility criteria, we will issue a refund to your original payment method within 14 business days. You will receive an email notification confirming the refund.

4. Technical Support:

If you encounter any issues or have questions related to the use of our digital licenses, we encourage you to contact our customer support team. We are here to assist you in resolving any technical issues that may arise.

By purchasing on our website, you agree to this refund and return policy. We reserve the right to modify this policy at any time, so please review it periodically to stay informed about any changes.

Contact Us

If you have any questions about this Refund & Returns Policy, You can contact us: